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Dial-Up Terms & Conditions
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Zone Internet Service: Terms &
Conditions
1. THE SERVICE
a) Cable Atlantic agrees to provide the customer with dial up Internet
access from a single computer connection in your home or office location.
b) Cable Atlantic will provide:
- A single connection between the modem and the customer's computer.
Note: This connection is subject to the availability of network resources.
- Internet software including a single email account, a web browser
and TCP/IP software if necessary.
- A single user IP connection via its provincial Internet network.
- Up to 5MB of complimentary space on the Zone World Wide Web Server
for Main and Power Zone customers.
- For an additional charge a customer can receive extra emails and web
space.
2. GENERAL CUSTOMER OBLIGATIONS
a) The customer acknowledges that he/she is at least 18 years of
age and that he/she is responsible for providing supervision to those
persons under 18 years of age whom he/she has allowed to use the service.
The service is not intended to be used to enable persons under 18 years
of age to obtain material that is prohibited by law to be sent or displayed,
including material deemed to be indecent or obscene.
b) The customer acknowledges that he/she may incur charges while
using the service such as accessing certain offerings or subscribing to
other services. The cost associated with using these services must be
borne by the customer.
3. COMPUTER EQUIPMENT
The customer must have, as a minimum, one of the types of computer equipment
and software suites listed below:
- Microsoft Windows 95 or better
- 486 or greater
- 16 MB of RAM
- 28.8 K or greater modem
- 30 MB of free hard drive space
4. PAYMENT TERMS
a) The customer agrees to pay the initial set-up fee and monthly
recurring charges for the selected dial up service as well as applicable
taxes.
b) The customer is billed one month in advance for the service
and is expected to pay the full balance by the due date stated on the
bill. Accounts will be considered over due if any charges are outstanding
30 days past the billing date at which time a late fee will be applied.
c) Dishonoured payments are subject to a service fee.
5. SOFTWARE LICENSE
Cable Atlantic grants the customer a limited, non-exclusive license to
use the software supplied by Cable Atlantic, for use in connection with
the service only. The customer is granted permission to make one copy
for archival purposes only. The license becomes invalid upon termination
of the service.
6. SERVICE MANAGEMENT
a) Cable Atlantic will make reasonable efforts to ensure that the
service is available 24 hours per day, seven days per week. It is reasonable
to expect, however, that interruptions in service will occur. In the event
of a scheduled service interruption, Cable Atlantic will attempt to provide
customers with appropriate and adequate email notification.
b) Cable Atlantic will follow standardized network management practices
and utilize traffic analysis, operational procedures and acceptable user
policies to ensure optimum availability of the service at all times.
7. SUPPORT AND MAINTENANCE
a) Cable Atlantic will provide customer support via telephone and/or
electronic mail for Zone software and modem support only.
b) Cable Atlantic does not undertake to correct or repair software,
hardware or equipment, which it does not supply.
8. DISCONNECTION OR TERMINATION OF SERVICE
a) The customer may terminate his/her service at any time.
b. For termination of service to be complete, any balance owing
must be paid in full.
9. PROHIBITED USE OF THE SERVICE
a) The Zone Internet service is for personal use only and the customer
agrees not to resell or redistribute access to the service which includes
but is not limited to the provision of email, FTP and Telnet access. Failure
to comply with any portion of this provision may result in disconnection
of service.
b) Cable Atlantic will provide the customer with an IP connection
as a component of the single user account. The customer agrees not to
alter, modify or tamper with the IP connection or those of any customer
on the system. Cable Atlantic will take back the IP connection upon disconnection,
discontinuation or termination of the service.
c) The customer agrees not to interfere with the use of the equipment
or services by other customers or disrupt Cable Atlantic's backbone network.
Violation of any part of this section maybe grounds for immediate termination
of service.
10. LIMITATION OF LIABILITY
a) Cable Atlantic assumes no responsibility for any damage to,
loss or destruction of the home computer.
b) Cable Atlantic assumes no responsibility whatsoever for any
damage to, loss or destruction of any of the customer's software, files,
data, or peripherals which may result from the customers use of the service,
or from installation, maintenance, or removal of the service, equipment
or software.
c) Cable Atlantic makes no representation or warranty that any
software installed on the home computer or which the customer may download
from the Internet, on-line service provider, or other information provider
(other than Cable Atlantic) does not contain any virus or other damaging
or destructive attribute.
d) While Cable Atlantic supplies access to the Internet, it is
not the publisher of any information provided by others through the Internet.
Cable Atlantic does not review, censor, or monitor and is not in any manner
responsible for any programs or content sent or accessed over the Internet.
Thus, Cable Atlantic assumes no liability for any claims, losses, actions,
and damages, suits or proceedings arising out of the content accessed
through the Internet.
11. INFRINGEMENT
Cable Atlantic assumes no liability for any losses, claims, damages, expenses,
liabilities or costs arising out of or in connection with any allegation,
claim, suit or other proceeding based upon the contention that the use
of the equipment or services by the customer or third party infringes
the copyright, patent, trademark, trade secret or other industrial or
intellectual rights. By purchasing and utilizing this service, it is understood
that the customer agrees to abide by the Zone Internet Terms and Conditions.
These terms and conditions are subject to change at any time. |